Goodbye.
Made Easy.
It starts with just 3 words.
To cancel, just send us the 3 words from the 7 words we gave you when you signed up.
1. The Confirmation.
We'll send a security check to your registered mobile or email. Reply YES and we’ll start your account closure. If we don’t receive a reply, no changes will be made.
2. Fast Switch-Off & Full Refund.
Once you confirm, we'll back up your website, then switch it off within one working day. Refunds are calculated from the time of your request, not from when we see it. We'll confirm everything in writing on our next working day.
Our working days are Mon–Fri, 12 noon to 8pm.
Pay Monthly: We'll refund the current month, whether you've just started it or a new bill's due tomorrow.
Black Friday/Pre-paid: We'll refund the current month plus all unused pre-paid months.
3. Your Assets Are Yours.
Ownership: Your domain name and website are yours to take with you, anytime you wish. We’ll provide the transfer codes whenever you’re ready.
12-Month Safety Net: We keep a full backup of your site for 12 months after cancellation. If you change your mind or need your files later, we’ve got them ready for you.
Lost your three-word phrase? Let us know and we’ll re-send your welcome email.
Ready to cancel? Email your three words to us at: goodbye@paymonthlywebsites.com
A Fair Money Back Policy.
DYK: Your refund is calculated from the time of your request - not from when we see it.
Most businesses time it to their advantage. We don't.
You pay for a service. If you want to stop, we refund what you haven't used. That's it. We call it Your Money Back, it's a refund policy made easy.
1. What you get back.
Pay Monthly: The full month you've just started.
Black Friday/Pre-paid: The current month, plus all unused pre-paid months.
Day 1 or day 30, you get the whole month back. No cancellation fees. No exit fees.
2. When you get it.
Refunds go to your original payment method within 7 working days of us confirming your cancellation.
Your refund is calculated from the moment you send your cancellation, not when we see it. Send it Friday night, we see it Monday, your refund still counts from Friday.
3. Your domain & website.
Both are yours. When you cancel, but you will have decide what to do with your domain. You can:
Keep it with us. We'll keep renewing it each year and you pay the annual renewal fee.
Transfer it to another provider. We'll help.
Let it expire. Do nothing and it lapses naturally.
Domain renewal fees already paid to the registry are non-refundable.
Your website backup is held for 12 months after cancellation. Just ask if you need it.
Fancy another page?