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Privacy.

It's a right.

We believe privacy policies should be readable by actual humans, not just lawyers.
Here’s the straightforward version of how we handle your information.

What We Collect (and why).

When you work with us, join our waiting list, or get in touch, we may collect:

  • Your name and email (so we can talk to you)

  • Your business details (so we know who we’re building for)

  • Messages you send us (so we can help)

  • Website content, preferences, and settings (so we build what you actually need)

We only collect information that’s necessary to provide our service properly.
We don’t collect unnecessary data and we don’t snoop on your browsing habits.

How We Use and Share Your Information.

We use your information to:

  • Build, manage, and maintain your website

  • Communicate with you about your project or account

  • Send invoices and handle payments

  • Improve our services

  • Meet legal and tax requirements

Your information is only accessed by:

  • Our small team (and only those who need it to do their job)

  • Carefully selected service providers, such as our hosting provider

  • Authorities, only if we’re legally required to share it

We do not sell, rent, or trade your data. Ever.

How Long We Keep It.

We keep your information:

  • While you’re a client

  • For a reasonable period afterwards (for legal and accounting reasons)

  • Until you ask us to delete it, where legally possible

We don’t keep data forever just because we can.

Your Rights to Privacy.

You have the right to:

  • See what information we hold about you

  • Correct anything that’s wrong

  • Request a copy of your data

  • Ask us to delete your information (when legally possible)

  • Opt out of communications

  • Complain if we mess something up

If you want to exercise any of these rights, just email us at:
privacy@paymonthlywebsites.com

We’re actual humans. We’ll help.

Cookies (not the chocolate chip kind).

This website only uses essential cookies and a simple, self-hosted session counter to understand general usage, such as general page usage

We do not use:

  • Advertising cookies

  • Third-party trackers

  • Behavioural profiling

  • Retargeting

  • Social media plugins or embeds

These cookies do not identify you personally and nothing follows you around the internet.

You can disable cookies in your browser settings if you wish, but some parts of the site may not work as intended.

We Love GDPR.

GDPR (General Data Protection Regulation) is actually a great idea.

This privacy policy has been written with GDPR in mind, but without the legal gymnastics.
We’ve kept it clear, unnumbered, and readable. Because you’re here to understand how your data is handled, not to solve algebra.

International Data.

The internet doesn’t respect borders, and neither do servers.

If you’re outside the UK, your information may be processed in other countries as part of providing our service (for example, through hosting infrastructure).
Wherever your data is processed, we handle it with the same care and in line with data protection laws such as GDPR.

We don’t do anything dodgy with international transfers.

UK Privacy Legislation.

You can find out more about your rights by visiting https://www.gov.uk/data-protection

Changes to This Policy.

If we update this policy, we’ll:

  • Post the changes on this page

  • Let you know by email if it’s a significant change

  • Never be sneaky about it

This privacy policy was last updated on Wednesday 01st April 2026.

Fancy one more page? There's more to explore.

Using Our Site.

You are welcome to use our website. Just don't abuse it.

Terms Of Service.

Our terms are not here to be ignored. They are easy to read and jargon free.

Cookies.

We only use essential cookies, but our cookie policy will tell you everything you need to know.

Web Design Pound Shop.

Small price. Actual value. Weird, we know.

Little website jobs shouldn't come with big invoices.

Our Web Design Pound Shop offers 15 useful services for just £1 each. Done properly, by a real human.

What's In The Pound Shop?

  • Favicon creation and placement

  • Google Business Profile setup

  • Google Analytics setup

  • Google Search Console setup

  • Bing Webmaster Tools setup

  • SEO reports and suggested improvements

  • Google PageSpeed reports and suggested improvements

  • 404 error page setup or changes

  • Image optimisation

  • Page redirects

  • HTML email signatures

  • Social media icons

One job. One pound.

Want three things doing? That's £3. No complicated pricing.

Double Bubble. £1.

Exclusively for Build & Grow clients.

Double your plan's pages, landing pages and email accounts for just £1.

Activate it when you're ready. Yours for as long as you're with us.

Something Missing?

Got a small website job that isn't listed? Just ask. It might only cost you £1.

Explore The Full Web Design Pound Shop.

Guaranteed Happy.

Five promises. From day one.

Guaranteed Happy is our promise about how we'll treat you.

It applies automatically to every client, from day one, for as long as you're with us.

Our Five Promises.

No Jargon.
Straight answers in plain English. If we need to get technical, we'll explain what it actually means.

Price Promise.
No hidden fees or creeping costs. You'll always know what you're paying before you agree to anything.

On Time Promise.
If we agree a deadline in writing, we stick to it. Clear deadlines. Clear communication.

No Upsell Promise.
We won't pressure you to buy more. If we recommend something, it's because we think it'll help. You decide.

No Pester Promise.
No cold calls. No unsolicited marketing. No filling your inbox because we've got your email address.

What If We Break A Promise?

Tell us. Or, if we spot it first, we'll tell you.

We'll give you:

Your next month completely free.

Plus, your choice of:

A £50 gift card or a £50 donation to charity.

We'll put it right within five working days.

No Forms. No Loopholes.

Guaranteed Happy isn't a reward scheme or marketing badge. It's the standard we've agreed to work to.

Every client is covered automatically.

From day one. For as long as you're with us.

Read our the full Guaranteed Happy page.

Leap Year Guarantee.

366 days to change your mind. No conditions.

Our Leap Year Guarantee gives you a full year, plus one extra day, to decide if we're right for you.

If we're not, you get every penny you've paid us back.

You don't need to give us a reason. You don't need our permission. Just tell us you're leaving.

We carry the risk while we prove the value. That's how it should work.

How does it work?

Your 366 days start when your website goes live.

Cancel within those 366 days and your refund is automatic. No forms. No awkward phone call. No trying to convince us that you've got a good enough reason.

Your website and domain remain yours, and we'll help you move for up to 100 days.

Why 366 days?

Because 30 days tells you bugger all.

You need time to launch properly. Time to run campaigns. Time to see seasonal changes and watch rankings move.

A year tells the truth.

Who gets it?

Everyone.

Every Pay Monthly Websites client is automatically covered during their first 366 days. There's nothing to apply for and nothing extra to buy.

What happens after 366 days?

The Leap Year Guarantee ends.

Your freedom doesn't.

There's still no fixed term contract. You can leave whenever you like, and your website and domain remain yours.

Want every last detail?

Read the full Leap Year Guarantee.