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Places.

Some are born here, others are drawn here.

Here are the places we've taken the time to learn more about. We have clients in some of these places.

Places matter. We feel an affection for some and dream about living in others. From the spaces and buildings to the history and the people, every place has its own identity, character and attraction.

We can be born in one place, live in another and work somewhere else. Along the way, places become part of who we are.

So, we thought we'd take the time to learn more about them.
Newton Heath - Manchester. Moston - Manchester.
Harpurhey - Manchester.
Clayton - Manchester.

Community Champions.

Some are born here, others are drawn here.

Every Place has people who turn that Place into a space for everyone to enjoy. We call these folks Community Champions, because that's exactly what they are.

From the team running a community centre to volunteers doing great things in your community, we want to know about them.

Don't keep them a secret. Share them with us.

We'll check the details and, if they belong in Places, we may feature them on the Place page they call home.

Guaranteed Happy.

Five promises. From day one.

Guaranteed Happy is our promise about how we'll treat you.

It applies automatically to every client, from day one, for as long as you're with us.

Our Five Promises.

No Jargon.
Straight answers in plain English. If we need to get technical, we'll explain what it actually means.

Price Promise.
No hidden fees or creeping costs. You'll always know what you're paying before you agree to anything.

On Time Promise.
If we agree a deadline in writing, we stick to it. Clear deadlines. Clear communication.

No Upsell Promise.
We won't pressure you to buy more. If we recommend something, it's because we think it'll help. You decide.

No Pester Promise.
No cold calls. No unsolicited marketing. No filling your inbox because we've got your email address.

What If We Break A Promise?

Tell us. Or, if we spot it first, we'll tell you.

We'll give you:

Your next month completely free.

Plus, your choice of:

A £50 gift card or a £50 donation to charity.

We'll put it right within five working days.

No Forms. No Loopholes.

Guaranteed Happy isn't a reward scheme or marketing badge. It's the standard we've agreed to work to.

Every client is covered automatically.

From day one. For as long as you're with us.

Read our the full Guaranteed Happy page.

Leap Year Guarantee.

366 days to change your mind. No conditions.

Our Leap Year Guarantee gives you a full year, plus one extra day, to decide if we're right for you.

If we're not, you get every penny you've paid us back.

You don't need to give us a reason. You don't need our permission. Just tell us you're leaving.

We carry the risk while we prove the value. That's how it should work.

How does it work?

Your 366 days start when your website goes live.

Cancel within those 366 days and your refund is automatic. No forms. No awkward phone call. No trying to convince us that you've got a good enough reason.

Your website and domain remain yours, and we'll help you move for up to 100 days.

Why 366 days?

Because 30 days tells you bugger all.

You need time to launch properly. Time to run campaigns. Time to see seasonal changes and watch rankings move.

A year tells the truth.

Who gets it?

Everyone.

Every Pay Monthly Websites client is automatically covered during their first 366 days. There's nothing to apply for and nothing extra to buy.

What happens after 366 days?

The Leap Year Guarantee ends.

Your freedom doesn't.

There's still no fixed term contract. You can leave whenever you like, and your website and domain remain yours.

Want every last detail?

Read the full Leap Year Guarantee.