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Support.

There when you need it.

Your Portal.

Support works best when it's easy to access.

Email support gets messy. Fast.

Online chat means confirming who you are every single time, then waiting for a reply that may never come.

Support tickets are cold, take days, and never tell the full story.

Dedicated phone support sounds great. It also means doubling our prices. Good people want paying well.

So we built something better.

From dropping in future ideas and plans, to seeing when things you have requested are ready to go live. Your portal is everything in one place. We set it up on day one and you can access it via a dedicated app or in your browser.

Did You Know - a highlight from Pay Monthly Websites worth reading.

DYK? Your portal is ready from day one.

While we don't work 24 hours a day, your portal is there anytime you need it. We respond to portal messages Monday to Friday, 12 Noon until 8PM.

Pay Monthly Websites support - we call you back, no waiting on hold or chasing us down.

We Call You.

We don't take incoming calls. Not because we don't want to speak to you. The truth is, we love to chat. Call centres just aren't us. Our time is spent building websites and helping clients grow.

Book a ring back through your portal. Save our number below. When it rings, you'll know it's us.

0161 938 1234 — our dedicated client line.

Would you rather speak to a random person, or have a direct line and the ear of the team that built your website?

Not A Client Yet?

For general enquiries, drop us an email. We reply to every genuine one.

hello@paymonthlywebsites.com

Fancy one more page? There's more to explore.

Your Move.
A chance for you to pitch your ideas. Tell us your story.
Questions.
We have put all the questions you may have on one page, that's useful.
Goodbye Made Easy.
We hate long goodbyes. So we have made it easy to leave us without the tears.

Web Design Pound Shop.

Small price. Actual value. Weird, we know.

Little website jobs shouldn't come with big invoices.

Our Web Design Pound Shop offers 15 useful services for just £1 each. Done properly, by a real human.

What's In The Pound Shop?

  • Favicon creation and placement

  • Google Business Profile setup

  • Google Analytics setup

  • Google Search Console setup

  • Bing Webmaster Tools setup

  • SEO reports and suggested improvements

  • Google PageSpeed reports and suggested improvements

  • 404 error page setup or changes

  • Image optimisation

  • Page redirects

  • HTML email signatures

  • Social media icons

One job. One pound.

Want three things doing? That's £3. No complicated pricing.

Double Bubble. £1.

Exclusively for Build & Grow clients.

Double your plan's pages, landing pages and email accounts for just £1.

Activate it when you're ready. Yours for as long as you're with us.

Something Missing?

Got a small website job that isn't listed? Just ask. It might only cost you £1.

Explore The Full Web Design Pound Shop.

Guaranteed Happy.

Five promises. From day one.

Guaranteed Happy is our promise about how we'll treat you.

It applies automatically to every client, from day one, for as long as you're with us.

Our Five Promises.

No Jargon.
Straight answers in plain English. If we need to get technical, we'll explain what it actually means.

Price Promise.
No hidden fees or creeping costs. You'll always know what you're paying before you agree to anything.

On Time Promise.
If we agree a deadline in writing, we stick to it. Clear deadlines. Clear communication.

No Upsell Promise.
We won't pressure you to buy more. If we recommend something, it's because we think it'll help. You decide.

No Pester Promise.
No cold calls. No unsolicited marketing. No filling your inbox because we've got your email address.

What If We Break A Promise?

Tell us. Or, if we spot it first, we'll tell you.

We'll give you:

Your next month completely free.

Plus, your choice of:

A £50 gift card or a £50 donation to charity.

We'll put it right within five working days.

No Forms. No Loopholes.

Guaranteed Happy isn't a reward scheme or marketing badge. It's the standard we've agreed to work to.

Every client is covered automatically.

From day one. For as long as you're with us.

Read our the full Guaranteed Happy page.

Leap Year Guarantee.

366 days to change your mind. No conditions.

Our Leap Year Guarantee gives you a full year, plus one extra day, to decide if we're right for you.

If we're not, you get every penny you've paid us back.

You don't need to give us a reason. You don't need our permission. Just tell us you're leaving.

We carry the risk while we prove the value. That's how it should work.

How does it work?

Your 366 days start when your website goes live.

Cancel within those 366 days and your refund is automatic. No forms. No awkward phone call. No trying to convince us that you've got a good enough reason.

Your website and domain remain yours, and we'll help you move for up to 100 days.

Why 366 days?

Because 30 days tells you bugger all.

You need time to launch properly. Time to run campaigns. Time to see seasonal changes and watch rankings move.

A year tells the truth.

Who gets it?

Everyone.

Every Pay Monthly Websites client is automatically covered during their first 366 days. There's nothing to apply for and nothing extra to buy.

What happens after 366 days?

The Leap Year Guarantee ends.

Your freedom doesn't.

There's still no fixed term contract. You can leave whenever you like, and your website and domain remain yours.

Want every last detail?

Read the full Leap Year Guarantee.