This is the place where you can read our terms. We don’t think terms should be hard to read or understand. It’s for that reason we have kept them simple. Lifes to short to read pages of conditions. It’s terms DONE DIFFERENTLY.
We’ve written these terms like we’re having a chat down the pub – clear, honest, and without the legal mumbo jumbo. They cover how we work together, what you can expect from us, and what we need from you. Read on for the details, or just remember this: we treat you fairly, protect your stuff, and expect you to play nice too.
Welcome! These Terms of Service outline the rules for using our website, services, and all the digital bits and bobs we provide. By using our stuff, you’re agreeing to these terms. If you don’t agree, that’s cool, but you’ll need to stop using our services.
You need to be old enough to enter a legally binding agreement in your country (usually 18+). If you’re using our services on behalf of a company or organisation, you’re confirming you have the authority to do so. We reserve the right to refuse service to anyone if we believe you’re misusing our services or acting in bad faith.
Keep your login details secure and don’t share them. You’re responsible for everything that happens under your account. Let us know immediately if you suspect someone’s been poking around in there without permission booking an immediate support call via your portal. We recommend changing your password regularly and using two-factor authentication where available. If we detect suspicious activity, we may temporarily lock your account and contact you.
You keep ownership of your content , your words, images, logos, and anything else you provide to us. But you’re giving us permission to host, display, and use that content to provide our services to you. Make sure you have the right to use anything you upload or ask us to use.
If your content includes personal information about others, you confirm you have their permission to share it. We won’t use your testimonials, case studies, or project examples in our marketing without getting your explicit thumbs-up first.
Play nice. Don’t use our services for anything illegal, harmful, or that violates others’ rights. No hacking, scraping, or trying to break our systems. We’re not responsible for any illegal or dodgy content you might create using our tools.
Specifically, don’t use our services to:
If we find you’re doing any of this, we’ll have a word. If it continues, we’ll show you the door.
We’ll only use your content to provide the services you’ve asked for. We won’t sell it, share it with third parties (unless required by law), or use it for marketing without your permission. We may need to make technical changes to your content to optimise it for different devices.
We employ industry-standard security measures to protect your content. However, no system is entirely impenetrable, and we cannot guarantee absolute security. You are responsible for taking reasonable measures to protect your own data. We recommend keeping backups of anything irreplaceable. If you’re storing sensitive information, let us know so we can advise on best practices.
Our brand, logo, code, and service design belong to us. Your content belongs to you. Simple as that. You can’t copy our stuff, and we won’t claim ownership of yours.
When we build custom elements for you, we retain ownership of the underlying code and frameworks, but you get an unlimited license to use the finished product as long as you’re our client. Think of it like buying a car, you own the car, not the engineering blueprints.
Our services may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
We’re constantly improving our services. This means we might add, remove, or change features. We’ll try to give you a heads-up about significant changes, but sometimes we might need to make changes without notice.
We aim to make changes that benefit most users, and we’ll always consider feedback before removing popular features. If we discontinue a service you’re actively using, we’ll provide a reasonable transition period and help you export your data when possible.
We provide our services “as is” without warranties. We’re not liable for any damages or losses resulting from your use of our services. If something goes catastrophically wrong, our liability is limited to the amount you’ve paid us in the last twelve months.
That said, we’re not heartless robots. If our mistake impacts your business, we’ll do everything reasonable to make it right. We maintain professional indemnity insurance coverage, subject to the terms and conditions of our policy.
Our Privacy Policy can be found here Privacy – It’s A Right explains how we collect and use your information. It’s part of these terms, so give it a read too. The short version: we only collect what we need to provide our services, we don’t sell your data, and we protect it like it’s our own.
You can request access to any personal data we hold about you at any time. Just email privacy@paymonthlywebsites.com and we’ll sort it within 30 days, usually much faster.
That said, we’re not heartless robots. If our mistake impacts your business, we’ll do everything reasonable to make it right. We maintain professional indemnity insurance coverage, subject to the terms and conditions of our policy.
You can stop using our services anytime. We can terminate your access if you break these terms or if we need to comply with legal requirements. Our Subscription Terms detail how cancellations work for paid services.
If you decide to leave, we’ll make it as painless as possible. No guilt trips, no hidden fees, and we’ll help you transition your data where we can. We have a page that explains How To Cancel. If we terminate your account for violations, we’ll explain why and give you an opportunity to export your content unless it’s related to illegal activity.
We reserve the right to modify or amend these terms at any time. We will provide you with at least 30 days’ notice of any significant changes via email. Your continued use of our services following the effective date of any changes constitutes your acceptance of the new terms. It is your responsibility to review these terms periodically for updates.
We keep an archive of previous versions, so you can always see what’s changed. Just ask if you’re curious.
If we have a dispute, let’s try to resolve it directly first. If that doesn’t work, these terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts of England and Wales. But seriously, we’d much rather sort things out over a cuppa than in court.
Our problem-resolution process: First, contact our support team. If they can’t resolve it, it’ll be escalated to a manager. Still not sorted? Our director will personally review the situation. We aim to resolve all issues within 14 days.
If any part of these terms can’t be enforced, the rest still apply. If we don’t enforce part of these terms, that doesn’t mean we’re waiving our rights. These terms represent our entire agreement about our services and replace any prior agreements.
We’re a UK-based company operating under UK law. Our registered address is available on our Contact page. We comply with all applicable UK business regulations and data protection requirements.
Questions about these terms? Contact us through our website. We’re actual humans who’ll respond without corporate waffle.
Need to serve legal documents? Please send them to our registered address with “Legal Department” clearly marked. For everything else, email hello@ourdomain.com or call us during business hours.
Nothing in these terms limits your statutory rights as a consumer. If you’re using our services for personal (non-business) purposes, UK consumer protection laws apply, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations.
We love hearing your ideas for improvements. If you send us feedback, you’re giving us permission to use it to make our services better without any obligation to compensate you. Of course, we’ll give credit where it’s due if we implement your specific suggestions.
The plain English version: We’ll treat you with respect, be transparent about our services, and expect the same in return. Let’s make the internet a better place together.
If we need to update this these terms, we’ll:
These terms was last updated on Wednesday 26th April 2025. We don’t change them often, but when we do, we’ll let you know.
